Family Support Specialist

Posted: 07/13/2021

The Family Support Specialist works cooperatively with other agencies, caseworkers, and family aid specialists and family support services. Under the assigned supervisor, provides direct in-home supportive services to children and families whether in or out of the child welfare system; provides emotional support to families in crises including communicating with the family, establishing trust, and providing motivation and hope that the situation can improve.

Job Duties Include:

  • Works cooperatively with other agencies, caseworkers, and family aid specialists and family support services
  • bserves and submits accurate written documentation on the service provided and the functioning of individuals and families as required by specific job or department
  • Teaches and demonstrates improved methods of housekeeping, home management, budgeting, nutritious meal planning, health, hygiene, and parenting
  • Assesses home safety and documents all corrections
  • Teaches and provides resources to help teach families to utilize community resources, (e.g. medical counseling, applying for housing, energy assistance, WIC, food stamps, social security birth certificates, parent teacher meetings, etc.) as needed
  • Supervises parent/child visitations modeling appropriate parenting techniques during the visit
  • Provides approved transportation when requested in service plan
  • Transports clients (youth) and their families to mandated court hearings, school appointments, doctor appointments or other case related appointments
  • Helps clients to reach goals on service and/or treatment plans
  • Serves as a liaison with collaterals such as DCFS/CD, schools, etc.



  • Bachelor's Degree in Human Services and or related required

Additional Requirements

  • Auto Insurance
  • Drivers License
  • Physical Exam/TB
  • Reliable transportation large enough to transport sibling groups 
  • 75% of driving weekly

We Invest in You!

  • Tuition assistance up to $2500 per year
  • Up to 4 weeks paid Vacation Days; up to 6 paid Personal Days and up to 5 paid Sick days annually
  • Medical, dental, vision, retirement plan, health savings account, and short-term disability options
  • Agency paid life up to $50K based on salary
  • Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
  • Voluntary Legal Plans
  • Agency paid long term after 1 year of employment
  • Career ladders, professional development, and promotion opportunities
  • Free LCSW and LCPC Supervision hours available in some locations

A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?

  • 800 talented professionals strong, serving 10,000 children and families in Illinois, Wisconsin, Missouri, and Florida
  • Fiscally stable, $50 Million agency-- strong since 1895
  • Energetic leadership and a rich community of support

One Hope United does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace.